1 Information We Collect

When you use our website or place an order, we may collect:

• Full name
• Mobile number
• Email address
• Billing address
• Shipping/delivery address
• Pincode and city
• Order and transaction details
• Product and purchase information
• Information provided when contacting customer support

2 How We Use Your Information

We may use your information to:

• Process and fulfil your orders
• Confirm your orders and payments
• Arrange product delivery
• Provide order and delivery updates
• Respond to customer enquiries
• Handle product-related issues and warranty/replacement requests
• Process eligible refunds
• Improve our website, products, and services
• Prevent fraudulent or unauthorized transactions
• Comply with applicable legal requirements

3 Payment Information

Online payments may be processed through third-party payment service providers such as Cashfree Payments.

Vibeable does not intentionally store your complete card, UPI, or banking credentials on our website. Payment information is handled by the applicable payment service provider according to its security and privacy practices.

4 Sharing of Information

We may share necessary information with trusted third parties when required to provide our services, including:

• Payment service providers
• Courier and logistics partners
• Technology and hosting service providers
• Customer support/service providers
• Government or regulatory authorities where legally required

We do not sell or rent your personal information to third parties for their independent marketing purposes.

5 Cookies

Our website may use cookies and similar technologies to improve website functionality, remember preferences, and understand website usage.

You may manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6 Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no electronic transmission or storage method can be guaranteed to be completely secure.

7 Data Retention

We retain customer and transaction information for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, provide customer support, maintain business records, and comply with applicable legal requirements.

8 Third-Party Links

Our website may contain links to third-party websites or services. Vibeable is not responsible for the privacy practices or security of third-party websites.

9 Changes to This Privacy Policy

Vibeable may update this Privacy Policy from time to time. Any updated version will be published on this page with the revised effective date.

10 Contact Us